Bringing owner expectations to reality is the job of HOA management or owner services.
Since every owner is the “boss” of the manager, the mindset of the hospitality manager is critical. There is a very little tolerance for error. The good news for the manager is that the annual budget is in the bank as the year begins, so staffing; maintenance and reserves are all taken care of.
The elements of the management job are: HOA budget control, annual budget development, design and management of the reserve program, staffing for management, concierge, housekeeping, maintenance and amenities while reporting to the HOA board of directors comprised of fractional owners.
Resort Advisors has a six year record of managing the Northstar Club at Lake Tahoe CA. It is currently overseeing management of the Meriwether Ranch, Melrose MT. It has designed the management programs to be implemented by the hotel and resort operators at Snowmass CO, Stowe VT, Snowbird UT and Vallarta Gardens MX.
Through Resort Advisors' experiences we fully understand the connection between design, marketing, sales to hospitality management.